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Anonymous's avatar
Anonymous
4 years ago

1Password 7.8 doesn't work in iOS13 either

After upgraded 1Password to V7.8 yesterday, the app crashes after entering the password for the app and I have iOS 13.3.1 on my phone . How to get it fixed without upgrading the iOS?

1Password Version: 7.8
Extension Version: Not Provided
OS Version: 13.3.1

7 Replies

  • Anonymous's avatar
    Anonymous

    Thanks for the good support, just downloaded 1Password latest update to my iPad mini IOS 12.5.4 and then 1Password downloaded my info from iCloud and it works fine.

    Regards
    Terry

  • Anonymous's avatar
    Anonymous

    @yabbietol, @M2NA:

    I see that our developers have submitted a fix internally, so this should come soon at this point :+1:

  • Anonymous's avatar
    Anonymous

    Hope to have the fix soon and many thanks to the 1Password team.

  • Anonymous's avatar
    Anonymous

    Thanks thought so, any timeline on fix?

  • Anonymous's avatar
    Anonymous

    That would be the same bug @yabbietol :+1:

  • Anonymous's avatar
    Anonymous

    Similar problem on my iPad mini with IOS 12.5.4.

  • Anonymous's avatar
    Anonymous

    Hi @M2NA!

    Sorry about this. Our developers are aware of a crash on older version of iOS, they are currently looking into this :+1:

    ref: apple-5494