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Former Member's avatar
Former Member
4 years ago

1Password 7.8 doesn't work in iOS13 either

After upgraded 1Password to V7.8 yesterday, the app crashes after entering the password for the app and I have iOS 13.3.1 on my phone . How to get it fixed without upgrading the iOS?

1Password Version: 7.8
Extension Version: Not Provided
OS Version: 13.3.1

ios

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  • Former Member's avatar
    Former Member
    4 years ago

    Thanks for the good support, just downloaded 1Password latest update to my iPad mini IOS 12.5.4 and then 1Password downloaded my info from iCloud and it works fine.

    Regards
    Terry

  • Former Member's avatar
    Former Member
    4 years ago

    @yabbietol, @M2NA:

    I see that our developers have submitted a fix internally, so this should come soon at this point :+1:

  • Former Member's avatar
    Former Member
    4 years ago

    Hope to have the fix soon and many thanks to the 1Password team.

  • Former Member's avatar
    Former Member
    4 years ago

    Thanks thought so, any timeline on fix?

  • Former Member's avatar
    Former Member
    4 years ago

    That would be the same bug @yabbietol :+1:

  • Former Member's avatar
    Former Member
    4 years ago

    Similar problem on my iPad mini with IOS 12.5.4.

  • Former Member's avatar
    Former Member
    4 years ago

    Hi @M2NA!

    Sorry about this. Our developers are aware of a crash on older version of iOS, they are currently looking into this :+1:

    ref: apple-5494