Forum Discussion

Former Member

4 years ago

1password 7.8 for IOS 12.4.1 troubleshooting

Hi Today I've updated to ver. 7.8 and the app has crashed and stopped working at all on 8 Plus IOS 12.4.1. Is it possible to roll back to 7.7.8 or how to fix the trouble? Thanks. 1Passwo...

ios

dteare

1Password Team

4 years ago

I heard from @ag_kevin today that his team has narrowed down the problem to a missing symbol in iOS 12. They're preparing an emergency fix and with any luck will get through review quickly. 🤞🏼

++dave;
1Password Founder

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7.8 for IOS 12.4.1 troubleshooting","id":"message:18926","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:18926","revisionNum":1,"repliesCount":39,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:18926"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:18926"},"body@stripHtml({\"truncateLength\":200})":" Hi \nToday I've updated to ver. 7.8 and the app has crashed and stopped working at all on 8 Plus IOS 12.4.1. \nIs it possible to roll back to 7.7.8 or how to fix the trouble? \nThanks. \n\n \n\n 1Passwo...","body@stringLength":"332","rawBody":"

Hi
\nToday I've updated to ver. 7.8 and the app has crashed and stopped working at all on 8 Plus IOS 12.4.1.
\nIs it possible to roll back to 7.7.8 or how to fix the trouble?
\nThanks.

\n\n

1Password Version: 7.8
\nExtension Version: Not Provided
\nOS Version: 12.4.1

\n","kudosSumWeight":0,"postTime":"2021-09-21T01:59:48.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18926_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":904},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi
\nToday I've updated to ver. 7.8 and the app has crashed and stopped working at all on 8 Plus IOS 12.4.1.
\nIs it possible to roll back to 7.7.8 or how to fix the trouble?
\nThanks.

\n\n

1Password Version: 7.8
\nExtension Version: Not Provided
\nOS Version: 12.4.1

"},"Conversation:conversation:18926":{"__typename":"Conversation","id":"conversation:18926","solved":false,"topic":{"__ref":"ForumTopicMessage:message:18926"},"lastPostingActivityTime":"2021-09-25T01:45:52.000-07:00","lastPostTime":"2021-09-25T01:45:52.000-07:00","unreadReplyCount":39,"isSubscribed":false},"ModerationData:moderation_data:18926":{"__typename":"ModerationData","id":"moderation_data:18926","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:18926_1":{"__typename":"Revision","id":"revision:18926_1","lastEditTime":"2021-09-21T01:59:48.000-07:00"},"ForumReplyMessage:message:18949":{"__typename":"ForumReplyMessage","id":"message:18949","conversation":{"__ref":"Conversation:conversation:18926"},"author":{"__ref":"User:user:2380"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:18926/message:18949","revisionNum":1,"uid":18949,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1password 7.8 for IOS 12.4.1 troubleshooting","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:18949"},"parent":{"__ref":"ForumTopicMessage:message:18926"},"body":"

I heard from @ag_kevin today that his team has narrowed down the problem to a missing symbol in iOS 12. They're preparing an emergency fix and with any luck will get through review quickly. 🤞🏼

\n\n

++dave;
\n1Password Founder

","body@stringLength":"241","rawBody":"

I heard from @ag_kevin today that his team has narrowed down the problem to a missing symbol in iOS 12. They're preparing an emergency fix and with any luck will get through review quickly. 🤞🏼

\n\n

++dave;
\n1Password Founder

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