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Former Member's avatar
Former Member
3 years ago

1password 7 Passwords Missing [Deleting an account deletes all data contained within]

Hello, I set up a trial for 1password 8 but I never used it once. When I deleted my trial account, all my 2,300+ passwords were deleted from my 1password 7. What happened to all my 2300+ passw...
macos
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
3 years ago

Hi @ShaneKeller

I am sorry to hear you do not currently have access to your 1Password data.

When I deleted my trial account

Deleting an account deletes all of the data contained within it. Please contact our security team via email at support+security@1password.com using the email address that was associated with the account to discuss options for moving forward. They will be in the best position to resolve this issue for you.

Ben