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Anonymous's avatar
Anonymous
3 years ago

1password 7 Passwords Missing [Deleting an account deletes all data contained within]

Hello, I set up a trial for 1password 8 but I never used it once. When I deleted my trial account, all my 2,300+ passwords were deleted from my 1password 7. What happened to all my 2300+ passw...
macos
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
3 years ago

Hi @ShaneKeller

I am sorry to hear you do not currently have access to your 1Password data.

When I deleted my trial account

Deleting an account deletes all of the data contained within it. Please contact our security team via email at [email protected] using the email address that was associated with the account to discuss options for moving forward. They will be in the best position to resolve this issue for you.

Ben