Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password 7 removed from App Store?

I am still on 1Password 7 and am trying to set up a new device but can't find the app in the App Store. I've also looked in my account under "Purchased". Has it been completely removed?

I understand removing it for new downloads but it seems like you could still allow current users to re-download it.

1Password Version: 7
Extension Version: Not Provided
OS Version: iOS
Browser:_ Not Provided

ios

5 Replies

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    @bruce982

    Thanks. With us having a direct line of communication open, I'm going to close this topic to prevent duplication of efforts.

    ref: VSZ-24771-653

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @bruce982:

    Can you please reach out to us directly via email at support+forum@1password.com? After emailing in, you'll receive a reply from BitBot with a support ID that looks like [#ABC-12345-678]. Post that here, and I'll be able to follow up there.

    Jack

  • Former Member's avatar
    Former Member
    3 years ago

    Here's the link that should take you directly to the App Store 1Password 7 app:
    https://apps.apple.com/us/app/1password-7-password-manager/id568903335

    I got it by using the "share" icon in the App Store once I found it within my own purchases as described above.

  • Former Member's avatar
    Former Member
    3 years ago

    I was able to redownload it just 5 minutes ago. (I reverted back to 7 since 8 doesn't let you choose a default "save to" vault).
    Here's how I did it:
    Open App Store
    Click on your Account Photo in the upper right hand corner
    Click on Purchased
    Click on My Purchases
    Make sure you're on "All", the in the search box type "1password".
    It showed up for me there. It's not called 1Password 7, just "1Password - Password Manager".

    If it's not there, and you have Family Purchases, try searching in each of theirs.