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Former Member
4 years ago1Password 7 still shows up in the log in items on the Mac
I have upgraded to the latest version but 1Password 7 still still shows up in my log-in items on my Mac. Any way to stop that from happening> See screenshot.
1Password Version: 8.9.8
Extension Version: 2.4.3
OS Version: 13.01
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=delete%201password7%20files
4 Replies
- Former Member
Thanks, Dave. Rather than send 1PW a diagnostic file I'm having trouble opening (didn't try for long), I elected to reimage the machine and start with 1PW8 from the get-go. That seems to have resolved the issue.
When I have time in a few months I'll look into alternatives that allow for non-vendor based cloud storage, but in the meantime 1PW8 works pretty well and an additional level of protection is provided by not storing my 2FA keys in 1 PW.
Please provide more transparency around your product roadmap (specifically relating to native mac support), as well as Icloud-based vault storage.
- 1P_Dave
Moderator
Hello! 👋
I'm sorry that you're still seeing 1Password 7 on the macOS Login Items page. As a first step, please uninstall 1Password 7 from your Mac by dragging it from the Applications folder to the Trash. Then restart your Mac. If you're still seeing the same Login Item after restarting then I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
(Please use the instructions for 1Password 7, not 1Password 8.)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/135521/1password-7-still-shows-up-in-the-log-in-items-on-the-mac
- Your forum username:
username - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
- Former Member
So far I've tried to reinstall 1PW7 and uninstall via the OS (as opposed to the 1PW8 installer) as well as uninstall all 1PW versions but the login items remain.
If you were looking for an example 1PW staff of why we wanted you to keep delivering your app via the Mac Store this would be a great one. The Mac Store prevents idiotic stuff like this.
- Former Member
Same issue. Only mine has crazy numbers.