Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
1Password 7 won’t open with IOS 16-Need to back up data to retrieve in 1pass. 8!!!
My data is not showing in 1Password 8, and now 1Password 7 APP won’t open after updating my iphone to IOS 16. My data isn’t present in the family vault either. So only way to access data it is t...
1P_Dave
Moderator
Moderator@Artworks7
I'm sorry for the delay in responding, thank you for the additional details. I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/135668/1password-7-won-t-open-with-ios-16-need-to-back-up-data-to-retrieve-in-1pass-8
- Your forum username:
Artworks7 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
