1Password 8 + 1Password for Safari = very slow Safari
I just submitted this review on the Apple App Store. There is a significant performance degradation in Safari when using 1Password 8 with the 1Password for Safari extension (available on the Mac App Store).
This extension when implemented with 1Password 8 for Mac significantly slows down Safari. It's noticeable when you start Safari (takes longer), and the application itself is just bogged down too. I never had this issue with 1Password 7. This performance hit exists on my Intel an M1 based Macs. Just for giggles, I ran the Speedometer benchmark in Safari with the extension enabled and disabled. There's close to a 100 point difference, so this is measurable.
I removed this extension and 1Password 8 from my Macs, reinstalled 1Password 7, and all is well again. If 1Password 7 is working for you, do not upgrade to this until the kinks are worked out. I'm holding off for now.
1Password Version: 8 Extension Version: 2.3.3 OS Version: 12.3.1
I'm sorry for the trouble you have been experiencing but I'm glad the steps have improved things for you. I hope things are smooth sailing from here on but please let us know if there is anything else we can help with at all!
@Joy_1P I've been having issues with Safari performance for the past few weeks, and stumbled onto this thread while troubleshooting (1Password extension has been slow too, so I figured they might be related).
I ran through the troubleshooting steps posted above (disable app integration, sign out of account, re-enable app integration) and it seems to have helped pretty dramatically. Cheers!
I am also encountering a slow Safari experience when the 1Password extension (2.4.1) is enabled.
Specifically the app launch is slower on my Intel Mac. When 1Password is enabled Safari takes 3-4 seconds to start. Even when it has just been quit (still in memory). When the 1PW extension is disabled Safari opens within a second. I've done some testing and it seems that my other extensions don't really impact Safari's startup time.
Hi @ttyS0, the issue that you're running into is strange. Could you try the following to see if it helps?
Right click the 1Password icon in your browser toolbar and choose Settings.
Under General, disable "Integrate with 1Password app".
Under Accounts & Vaults, sign out of your account.
Sign back into your account.
Go back to General, and re-enable "Integrate with 1Password app".
If that doesn't help, I'd like you to try and save a login to reproduce the problem, then send over the following:
The extension console log: https://support.1password.com/cs/extension-console-log/
A diagnostics report: https://support.1password.com/diagnostics/
Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.
With your email please include:
* A link to this thread: https://1password.community/discussion/129411/1password-8-1password-for-safari-very-slow-safari#latest
* Your forum username: ttyS0
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
Hi @gmaclennan, I'd like you to reproduce the issue and then send over the following so we can take a closer look at what may be going on:
The extension console log: https://support.1password.com/cs/extension-console-log/
A diagnostics report: https://support.1password.com/diagnostics/
Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.
With your email please include:
* A link to this thread: https://1password.community/discussion/129411/1password-8-1password-for-safari-very-slow-safari#latest
* Your forum username: gmaclennan
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
For me, the core functionality just stalls out, which is highly annoying. Sure, it lets me generate a password for a new site, but when I click "Save" the dialog just hangs, never closes. I then end up needing to go through the sign up process again and copy/pasta the generated password. This started happening after the last update.
I've been struggling with Safari being slow for a few weeks now. Interactions like opening new tabs and navigating to the address bar (Command-L) were painfully slow. I thought it was my computer, but I just de-activated the 1Password extension and it's back to normal speed again. Would love a fix to this since I use 1password all the time.
Safari Version 16.0 (16614.1.25.9.10, 16614)
1Password for Mac 8.9.8 (80908009)
MacOS 11.7
MacBook Pro 15-inch, 2019, 2.3GHz 8-Core Intel Core i9
Same for me, 1Password 8 is extremely slow and I frequently see the beach ball when opening it from a browser. Then it takes about 10 seconds to fill in the password. 1Password 7 was nearly instantly.
Similar problem here. It takes probably 5-7 seconds from when I enter my password until the extension opens. With 1Password 7 this was never an issue. I wish I didn't upgrade.
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I just submitted this review on the Apple App Store. There is a significant performance degradation in Safari when using 1Password 8 with the 1Password for Safari extension (available on the Mac App Store).
\n\n
This extension when implemented with 1Password 8 for Mac significantly slows down Safari. It's noticeable when you start Safari (takes longer), and the application itself is just bogged down too. I never had this issue with 1Password 7. This performance hit exists on my Intel an M1 based Macs. Just for giggles, I ran the Speedometer benchmark in Safari with the extension enabled and disabled. There's close to a 100 point difference, so this is measurable.
\n\n
I removed this extension and 1Password 8 from my Macs, reinstalled 1Password 7, and all is well again. If 1Password 7 is working for you, do not upgrade to this until the kinks are worked out. I'm holding off for now.
I just submitted this review on the Apple App Store. There is a significant performance degradation in Safari when using 1Password 8 with the 1Password for Safari extension (available on the Mac App Store).
\n\n
This extension when implemented with 1Password 8 for Mac significantly slows down Safari. It's noticeable when you start Safari (takes longer), and the application itself is just bogged down too. I never had this issue with 1Password 7. This performance hit exists on my Intel an M1 based Macs. Just for giggles, I ran the Speedometer benchmark in Safari with the extension enabled and disabled. There's close to a 100 point difference, so this is measurable.
\n\n
I removed this extension and 1Password 8 from my Macs, reinstalled 1Password 7, and all is well again. If 1Password 7 is working for you, do not upgrade to this until the kinks are worked out. I'm holding off for now.
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There is a significant performance degradation in Safari when using 1Password 8 with the 1Password for Safari extension (available on the Mac 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1Password 8 + 1Password for Safari = very slow Safari","moderationData":{"__ref":"ModerationData:moderation_data:26136"},"body":"
I'm sorry for the trouble you have been experiencing but I'm glad the steps have improved things for you. I hope things are smooth sailing from here on but please let us know if there is anything else we can help with at all!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-11T03:08:14.000-08:00","lastPublishTime":"2023-01-11T03:08:14.000-08:00","metrics":{"__typename":"MessageMetrics","views":22},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:15":{"__typename":"Rank","id":"rank:15","position":13,"name":"New Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:2068":{"__typename":"User","id":"user:2068","uid":2068,"login":"bennett","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-03-20T20:26:22.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:15"},"entityType":"USER","eventPath":"community:cuxzj43862/user:2068"},"ModerationData:moderation_data:26135":{"__typename":"ModerationData","id":"moderation_data:26135","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:26135":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2068"},"id":"message:26135","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:26116/message:26135","revisionNum":1,"uid":26135,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:26116"},"conversation":{"__ref":"Conversation:conversation:26116"},"subject":"Re: 1Password 8 + 1Password for Safari = very slow Safari","moderationData":{"__ref":"ModerationData:moderation_data:26135"},"body":"
@Joy_1P I've been having issues with Safari performance for the past few weeks, and stumbled onto this thread while troubleshooting (1Password extension has been slow too, so I figured they might be related).
\n\n
I ran through the troubleshooting steps posted above (disable app integration, sign out of account, re-enable app integration) and it seems to have helped pretty dramatically. Cheers!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-10T14:09:54.000-08:00","lastPublishTime":"2023-01-10T14:09:54.000-08:00","metrics":{"__typename":"MessageMetrics","views":20},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:26134":{"__typename":"ModerationData","id":"moderation_data:26134","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:26134":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:17244"},"id":"message:26134","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:26116/message:26134","revisionNum":1,"uid":26134,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:26116"},"conversation":{"__ref":"Conversation:conversation:26116"},"subject":"Re: 1Password 8 + 1Password for Safari = very slow Safari","moderationData":{"__ref":"ModerationData:moderation_data:26134"},"body":"
Hey @RetroYogi,
\n\n
I'm sorry for the trouble, could you please also send over some logs so we can take a closer look?
Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.
\n\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-11-29T06:39:07.000-08:00","lastPublishTime":"2022-11-29T06:39:07.000-08:00","metrics":{"__typename":"MessageMetrics","views":16},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:26133":{"__typename":"ModerationData","id":"moderation_data:26133","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:26133":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:26133","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:26116/message:26133","revisionNum":1,"uid":26133,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:26116"},"conversation":{"__ref":"Conversation:conversation:26116"},"subject":"Re: 1Password 8 + 1Password for Safari = very slow Safari","moderationData":{"__ref":"ModerationData:moderation_data:26133"},"body":"
I am also encountering a slow Safari experience when the 1Password extension (2.4.1) is enabled. \nSpecifically the app launch is slower on my Intel Mac. When 1Password is enabled Safari takes 3-4 seconds to start. Even when it has just been quit (still in memory). When the 1PW extension is disabled Safari opens within a second. I've done some testing and it seems that my other extensions don't really impact Safari's startup time.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-11-27T11:57:14.000-08:00","lastPublishTime":"2022-11-27T11:57:14.000-08:00","metrics":{"__typename":"MessageMetrics","views":23},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:26132":{"__typename":"ModerationData","id":"moderation_data:26132","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:26132":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:26132","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:26116/message:26132","revisionNum":1,"uid":26132,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:26116"},"conversation":{"__ref":"Conversation:conversation:26116"},"subject":"Re: 1Password 8 + 1Password for Safari = very slow Safari","moderationData":{"__ref":"ModerationData:moderation_data:26132"},"body":"
Hi @ttyS0, the issue that you're running into is strange. Could you try the following to see if it helps?
\n\n\n
Right click the 1Password icon in your browser toolbar and choose Settings.
\n
Under General, disable \"Integrate with 1Password app\".
\n
Under Accounts & Vaults, sign out of your account.
\n
Sign back into your account.
\n
Go back to General, and re-enable \"Integrate with 1Password app\".
\n\n\n
If that doesn't help, I'd like you to try and save a login to reproduce the problem, then send over the following:
\n\n
\n
The extension console log: https://support.1password.com/cs/extension-console-log/
\n
A diagnostics report: https://support.1password.com/diagnostics/
\n
\n\n
Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.
\n\n
With your email please include: \n* A link to this thread: https://1password.community/discussion/129411/1password-8-1password-for-safari-very-slow-safari#latest \n* Your forum username: ttyS0
\n\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-11-21T21:58:23.000-08:00","lastPublishTime":"2022-11-21T21:58:23.000-08:00","metrics":{"__typename":"MessageMetrics","views":12},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:26131":{"__typename":"ModerationData","id":"moderation_data:26131","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:26131":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:26131","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:26116/message:26131","revisionNum":1,"uid":26131,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:26116"},"conversation":{"__ref":"Conversation:conversation:26116"},"subject":"Re: 1Password 8 + 1Password for Safari = very slow Safari","moderationData":{"__ref":"ModerationData:moderation_data:26131"},"body":"
Hi @gmaclennan, I'd like you to reproduce the issue and then send over the following so we can take a closer look at what may be going on:
\n\n
\n
The extension console log: https://support.1password.com/cs/extension-console-log/
\n
A diagnostics report: https://support.1password.com/diagnostics/
\n
\n\n
Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.
\n\n
With your email please include: \n* A link to this thread: https://1password.community/discussion/129411/1password-8-1password-for-safari-very-slow-safari#latest \n* Your forum username: gmaclennan
\n\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
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For me, the core functionality just stalls out, which is highly annoying. Sure, it lets me generate a password for a new site, but when I click \"Save\" the dialog just hangs, never closes. I then end up needing to go through the sign up process again and copy/pasta the generated password. This started happening after the last update.
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I've been struggling with Safari being slow for a few weeks now. Interactions like opening new tabs and navigating to the address bar (Command-L) were painfully slow. I thought it was my computer, but I just de-activated the 1Password extension and it's back to normal speed again. Would love a fix to this since I use 1password all the time.
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Safari Version 16.0 (16614.1.25.9.10, 16614) \n1Password for Mac 8.9.8 (80908009) \nMacOS 11.7 \nMacBook Pro 15-inch, 2019, 2.3GHz 8-Core Intel Core i9
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Same for me, 1Password 8 is extremely slow and I frequently see the beach ball when opening it from a browser. Then it takes about 10 seconds to fill in the password. 1Password 7 was nearly instantly.
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Similar problem here. It takes probably 5-7 seconds from when I enter my password until the extension opens. With 1Password 7 this was never an issue. I wish I didn't upgrade.
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steph_giles1Password Team
