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brebre's avatar
brebre
New Contributor
2 years ago

Password box disappears on marriott.com

Hi 1Password team,

Marriott.com's login page opens a small pop-up widget. When I try to autofill my password from 1P, the box disappears.

Here's a screenshot of what the pop-up widget looks like.

1Password Version: 8.10.26
Extension Version: 2.20.0
OS Version: MacOS 14.3.1
Browser: Chrome

browser extension

5 Replies

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  • bowmanb67's avatar
    bowmanb67
    New Contributor
    1 year ago

    Clearing the remembered account worked for me with this same login prompt.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello brebre! 👋

    I'm sorry that Autofill isn't working on Marriott's website. This is a known issue that our development team is investigating, we hope to include a fix in a future update to 1Password.

    For now, you can instead click the 1Password icon in your browser's toolbar, make sure your Marriott Login item is selected, and click the "Autofill" button to fill your login.

    Thank you for reporting the issue.

    -Dave

    ref: dev/core/core#14871

    • NwAem2525's avatar
      NwAem2525
      New Contributor
      5 days ago

      I recent had this issue reported by a user this week for Marriott.com . We are on version 8.12.24.  Does anyone know if there are still plans to correct this?  

      • ChrisC1P's avatar
        ChrisC1P
        Icon for Moderator rankModerator
        2 hours ago

        Hi NwAem2525​ thanks for reaching out!

        I'm sorry that one of your users is still running into this issue.

        While I don't have any specific updates to share, I can see we still have an internal report open for this issue and so I've added you as an affected user.

        In the meantime, the user can fill their login info on the Marriott site with the workaround Dave shared above although I understand that's not ideal.

        Let me know if you have any questions.

        -Chris

        Issue=FILL-1128