Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password 8.7.0 CRASHING BEFORE I can save changes

I came into work today to repeated attempts to save a changed password but the desktop software crashes before the new password gets saved. Randomly, even the instance with 1password.com crashed on a...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello @joseph_fsm,

Thanks for your message. I'm sorry that you are again seeing crashes in 1Password. To investigate this further, I'd like to ask you for a diagnostics report from your Windows PC.

Attach this file in an email addressed to support+windows@1password.com. With your email please include:
* A link to this thread: https://1password.community/discussion/comment/658696/#Comment_658696
* Your forum username: joseph_fsm

You'll receive an automated response from our BitBot assistant with a Support ID (example ABC-12345-678). Please post that number here. Thanks!

ref: HTG-17854-568