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Former Member's avatar
Former Member
4 years ago

1password 8.8.0 not working on samsung S8+ tablet. have to copy and paste passwords from 1 password

Running android and chrome on a Samsung S8+ tablet. Cannot get the 1 password icon to show up on the Chrome toolbar. Must copy and paste passwords from 1 password to access websites. 1Password...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @pszak, thanks for writing in. I'm sorry to hear 1Password isn't filling as expected on your tablet.

To start I'd like to ask:
* Do you use a physical keyboard with your tablet? If so, is Samsung Keyboard set as the default on-screen keyboard?
* Has 1Password been deselected as your Autofill service?

To check if 1Password is your Autofill service:
1. Open the settings app on your device.
2. Tap General management.
3. Tap Password and autofill.
4. Under Autofill service if you see "None" or another service listed, tap that field.
5. Select 1Password from the list of Autofill services.