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Anonymous
2 years ago1Password 8.9.15 Mac asking for account details due to "recent change" that doesn't exist?
In the last several days 1Password 8.9.15 on my M1 Mac running Ventura 13.1 has been randomly popping up a dialog box that says recent changes have occurred to my security key and password and to ree...
1P_Tommy
Moderator
2 years ago@dcorsi
Let's get you over to email support and take a deeper look.
- Open 1Password.
- Press command and comma. The 1Password preferences will open.
- Tap Advanced.
- Click Send Diagnostics.
- Click Reveal to locate the report in your downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
dcorsi A link to this thread:
https://1password.community/discussion/137710/1password-8-9-15-mac-asking-for-account-details-due-to-recent-change-that-doesnt-existPlease do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!