Moderator@dcorsi
On your initial message you indicated 13.1 you might consider updating to 13.2 when possible. This will restart the device and may clear any log jams so you can send the report. If not, please send those log files.
In the last several days 1Password 8.9.15 on my M1 Mac running Ventura 13.1 has been randomly popping up a dialog box that says recent changes have occurred to my security key and password and to reenter my account details. The dialog has a space for my security key (which appears pre-filled in with tons of the black dots the length of my key) and a password space that is blank. I have never changed either of these details for YEARS. at first I was concerned so I just canceled out of the dialog rather than entering anything and doing so allowed me to continue using 1Password as if nothing was wrong. After a few random dialogs like this (perhaps 2 a day?) I finally entered my master password where the password space was blank. this got rid of the dialog box and 1Password, as before, continued working normally... however the dialog will reappear randomly later in the day. Is this a bug? Anyone able to give me some guidance...
\n\n1Password Version: 8.9.15
\nExtension Version: Not Provided
\nOS Version: macOS 13.1
\nBrowser:_ Safari
In the last several days 1Password 8.9.15 on my M1 Mac running Ventura 13.1 has been randomly popping up a dialog box that says recent changes have occurred to my security key and password and to reenter my account details. The dialog has a space for my security key (which appears pre-filled in with tons of the black dots the length of my key) and a password space that is blank. I have never changed either of these details for YEARS. at first I was concerned so I just canceled out of the dialog rather than entering anything and doing so allowed me to continue using 1Password as if nothing was wrong. After a few random dialogs like this (perhaps 2 a day?) I finally entered my master password where the password space was blank. this got rid of the dialog box and 1Password, as before, continued working normally... however the dialog will reappear randomly later in the day. Is this a bug? Anyone able to give me some guidance...
\n\n1Password Version: 8.9.15
\nExtension Version: Not Provided
\nOS Version: macOS 13.1
\nBrowser:_ Safari
@dcorsi
\n\nOn your initial message you indicated 13.1 you might consider updating to 13.2 when possible. This will restart the device and may clear any log jams so you can send the report. If not, please send those log files.
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\n\nOn your initial message you indicated 13.1 you might consider updating to 13.2 when possible. This will restart the device and may clear any log jams so you can send the report. If not, please send those log files.
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