Forum Discussion

nosillacast's avatar
nosillacast
Occasional Contributor
4 years ago

1Password 8 doesn't start with Touch ID

When I launch 1Password on a Touch ID-enabled Mac, the default isn't Touch ID so I need to click the fingerprint icon to use Touch ID. With 7 it allowed me to do Touch ID or the password upon launch....
betas
K_J__1P's avatar
K_J__1P
Icon for 1Password Team rank1Password Team
4 years ago

nosillacast, if I understand correctly, when you open 1Password, you expect to be immediately prompted for Touch ID, but are not. Would you mind answering a few follow-up questions?

  • If you click Touch ID, are you able to use Touch ID successfully?
  • Are you prompted when opening the app when it's completely closed?
  • Are you prompted when the app is locked and minimized and you open it?

The expectation is that 1Password will prompt for Touch ID when locked and brought to the foreground. If the app is already open and in the foreground, it will not prompt when focused.

Thanks for the additional details!