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nosillacast's avatar
nosillacast
Occasional Contributor
4 years ago

1Password 8 doesn't start with Touch ID

When I launch 1Password on a Touch ID-enabled Mac, the default isn't Touch ID so I need to click the fingerprint icon to use Touch ID. With 7 it allowed me to do Touch ID or the password upon launch....
betas
K_J__1P's avatar
K_J__1P
Icon for 1Password Team rank1Password Team
4 years ago

@tderman Thanks for the additional info. If the Chrome update was pending, that is expected behavior. When Chrome updates in the background, it invalidates the browser signature and 1Password cannot establish a secure connection. Once the browser is restarted--and the update complete--the connection is reestablished.

nosillacast Oh, no! Did you happen to notice if an update was pending? If you open a support ticket, you can securely provide logs and we may be able to help further.