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Former Member's avatar
Former Member
4 years ago

1Password 8 doesnt use same password as 7?

I loaded up 8 Beta, and since the app is running in the bar side by side I can launch both. 1Pass 7 log in password works but doesnt work in 8. I'm sure I'm using the correct password as I looking at the pass word and I have tried cut and paste


1Password Version: 8 Beta
Extension Version: Not Provided
OS Version: OSX 11.6
Referrer: forum-search:https://1password.community/search?Search=password

12 Replies

  • Former Member's avatar
    Former Member

    iPassword7 password + 2FA works well.

    I only have one account, with several vaults (but it sounds like the quantity of vaults is irrelevant). So I think there is ONLY the primary. I dont see 'Primary' Anywhere but its safe to assume it is primary, or at least thats what is intended

    I can log into https://my.1password.com/ just fine.

    If I launch 8 and then try to navigate to the web page it sends me to : https://start.1password.com/native/signin where I cant validate with email, key and password? Is this a sandbox for beta trial? I try to , 'Choose an account to add to 1Password' and it redirects me to open my 1Password7 application again.

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team

    Hi @ExC0nd2

    1Password 8 may indeed unlock a little differently than 1Password 7, depending on your configuration. With 1Password 7 the way unlocking 1Password works is:

    • If a Primary vault exists 1Password will always unlock using the Master Password for that vault. This supersedes all of the following rules.
    • If a single 1Password.com account is logged in then 1Password will unlock using the Master Password for that account.
    • If multiple 1Password.com accounts are logged in then 1Password will unlock using the Master Password of the first account that was added.

    With 1Password 8, the account password for each signed-in account is needed to unlock that account. I'd describe the way 1Password 7 worked as the app unlocking. With 1Password 8 it is each account that unlocks, rather than the app as a whole. As such you'd use the same account password to unlock your account in 1Password 8 as you use with our web app at https://my.1password.com/. A few questions that may help us sort this out:

    1. In 1Password 7 do you see a vault named "Primary"?
    2. Have you already signed into your account in 1Password 8, and now you're trying to unlock, or are you signing in for the first time?
    3. Are you able to access your account using the https://my.1password.com web app?

    Please let me know. Thank you!

    Ben