Forum Discussion

Former Member's avatar
Former Member
4 years ago

1Password 8 Keeps Reverting to 1Password 7

I upgraded to 1Password 8 last week, and I've had the same issue several time now where 1Password 8 (the main app, not the "1Password for Safari" app) will have apparently quit, deleted itself, and 1...
macos
Alvin_L_1P's avatar
Alvin_L_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey @videoaaron :

We'll need to take a closer look at how 1Password is currently set up. Can you send us a diagnostics report from your Mac ? Please follow the instructions under "1Password 7".

Attach the diagnostics to an email message addressed to support+forum@1password.com:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Alvin