1Password 8, Mac app, takes forever to actually fill UN/PW fields

Same here. I even just updated to 1PW 8.9.8, have the latest Chrome (107.0.5304.87), and the latest MacOS (Ventura 13.0), on an M1 MacBook.
95+% of the time when I try to fill in a field in Chrome using 1Password 8, it hangs and hangs and hangs. Often for well over 10-30 seconds, sometimes a lot longer (over 1 minute). I can't even click to another tab or window most of the time, and even if I do then eventually 1Password sometimes starts typing the data on the wrong webpage. I can't go to another app. My entire computer locks up until 1Password deems it available for my use with the spinning beachball, which I haven't seen in what feel like years.

1Password 7 was clean, lightning fast, reliable, and extremely good at what it did. 1Password 8... is NONE of those things. And it's been in testing for a year or so?!

Sometimes it locks up just the tab, sometimes the whole browser, and usually the whole computer. If I'm patient, and go physically to do something else or look out the window, it eventually does work. Sometimes. Other times I wait it out and nothing was accomplished. It's hard to replicate, but it happens often enough that it's extremely irritating considering how much I need to use 1Password. (I've been using it since it first came out and this is the first time I remember something like this being so frustrating about 1Password. It really affects quality of life to have to unpredictably wait for an unpredictable amount of time just to be able to enter a password.)

Restarting the browser or the computer does not help. But that's not a reasonable answer, even if it did work. As much as I hate it, I am forced to use Chrome for my work.

I am a huge 1Password advocate - everyone I can tell about it has heard about it, and I subscribed to it for my company and employees. I'm suddenly feeling like the rug got pulled out from under me. I'm afraid that I'm forced to downgrade to version 7 (unsupported, no more updates.... a big deal for such a critical security tool), and will have to downgrade everyone else too. If this does not get better, I will have to find another solution, which makes me very sad since I have been a 1Password advocate since it was first released.

(Irony of ironies, 1Password locked Chrome up so badly that the Recaptcha had expired by the time the registration was submitted to join this forum, so I had to start over and enter and save my information by hand, then store it later in 1Password. And this is because my original login, all stored in 1Password, was refused. I've never had that much trouble joining a website before... unbelievable!)

@sliver489

I'm sorry to hear that you're affected by the issue, I've added your report to the internal work item so that our developers are aware. If you're willing to do so, we would appreciate any diagnostics reports or console logs that you can send in via email to help with our investigation. Please see my colleague's post above for instructions on how to send in the reports/logs: https://1password.community/discussion/comment/661875/#Comment_661875

-Dave

I'm having the same issue. I've noticed that it gets worse over time. The longer 1password is open or maybe chrome, the worse the performance is

Hi @davidweb, @nandastone, and @VwChris 👋🏻

Appreciate the info here, I'll add you folks as impacted users. Our understanding so far is that this is exclusive to Chrome, but if you're noticing the same behaviour in another browser please let us know.

Any diagnostic reports + console logs you're open to sharing are welcomed at support+forum@1password.com along with a link to this thread and your forum username:

• Sending Diagnostics Reports (Mac)
• Save a console log for 1Password in your browser

Ideally generated right after you notice the bug. I'll post an update here once we have something to share. 🙂

ref: dev/core/core#17385

I too am on an M1 mac and am experiencing this issue. It actually locks chrome up completely for me while this happens, sometimes for 10+ seconds before it finally all unlocks. I'll grab a diagnostic log and upload it as well.

+1 on this issue.

Hi! I just updated to 1password 8 and I also have this issue. It seems to be a performance/optimization problem. I've been using 1password for years and never had that problem, but having used it for years also means I have a lot of data and passwords stored. Seems to happen on Chrome with the extension installed, sometimes the browser tab freezes altogether so maybe it's a problem with the extension more than the app itself? 🤔

Really appreciate the initiative, @coltonidle! If you're open to sharing your console logs and diagnostic report after reproducing the issue, we're always happy to have more information to work with. Both can be sent to support+forum@1password.com:

• Save a console log for 1Password in your browser
• Sending Diagnostics Reports (Mac)

In your email, please also include:

• A link to this thread: https://1password.community/discussion/134380/1password-8-mac-app-takes-forever-to-actually-fill-un-pw-fields#latest
• Your forum username: coltonidle

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, this will help us link the conversations.

Thanks for taking the time to help out, I'll do my best to update this thread once we have something to share! 🙂

For what its worth, i tried to be helpful and updated to beta to see if there was a diff in speed. nope.
then i updated to nightly. also nope.
😄

Let me know if there's some easy way to collect logs or something. its pretty easy to reproduce for me. pretty much like every time.