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Forum Discussion
1Password 8, no more fingerprint unlock?
I got a popup telling me to upgrade to v8. Like a good user I did. Now I can't use fingerprint unlock.
I'm using Samsung Galaxy S22+. Technically, it supports both fingerprint and face unlock. I d...
1P_Timothy
Community Manager
Community ManagerHello @sadreindeer @SwissDoc and @ghostR, thanks for writing in. I apologize for the confusion with the wording of Biometric unlock!
With version 8.9.1, if a device has a facial scanner, the wording for Biometric unlock will default to Face unlock even if Face unlock is not on or available with 1Password on the device. If you have a fingerprint registered, tapping Face unlock on will enable fingerprint unlock in 1Password 8 for Android. The wording has been corrected in 8.9.2 so you should see Biometric unlock or Fingerprint unlock when the update is available on your device.
To clarify, the expected behavior to enable Biometric unlock in 1Password 8 is:
1. Tap Biometric/Fingerprint unlock on under Settings > Securtiy.
2. Lock 1Password.
3. Open 1Password and unlock with your account password.
After unlocking with your account password, Biometric unlock finishes setting up.
SwissDoc and ghostR, are you still running into issues enabling Biometric unlock?
