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markbot
Frequent Contributor
3 years ago

1Password 8 not working in some Mac user accounts -- AGAIN :-(

Dear 1Password Support, Evidently v8.9.4 did not fix the issue in which 1Password wouldn't open in some Mac user accounts, which I raised with you around August 25, 2022. If you'll recall, you ...
macos
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8 not working in some Mac user accounts -- AGAIN :-(","id":"message:63488","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:16888"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:63488"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:63488"},"body@stripHtml({\"truncateLength\":200})":" Dear 1Password Support, \n\n Evidently v8.9.4 did not fix the issue in which 1Password wouldn't open in some Mac user accounts, which I raised with you around August 25, 2022. \n\n If you'll recall, you ...","body@stringLength":"991","rawBody":"

Dear 1Password Support,

\n\n

Evidently v8.9.4 did not fix the issue in which 1Password wouldn't open in some Mac user accounts, which I raised with you around August 25, 2022.

\n\n

If you'll recall, you folks kindly emailed me this command line fix (to be executed in Terminal.app):

\n\n

cd /Applications/1Password.app/Contents/Frameworks/Electron\\ Framework.framework
\nsudo chmod -h 755 ./Electron\\ Framework ./Helpers ./Libraries ./Resources
\ncd Versions
\nsudo chmod -h 755 ./Current

\n\n

which fixed it. TA-DA!

\n\n

But, unfortunately, it's busted in 8.9.4 again: same symptoms, same error messages.

\n\n

Good news: the fix (above) works -- again.

\n\n

A minor nuisance, really, but t'would be swell if it could be fixed, permanently, in the next release.

\n\n

Best regards,

\n\n

-Mark(bot)

\n\n
\n\n

1Password Version: 8.9.4
\nExtension Version: 2.3.5
\nOS Version: 10.15.7
\nBrowser:_ Firefox

\n","kudosSumWeight":0,"postTime":"2022-09-10T07:52:29.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:63488_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":268},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Dear 1Password Support,

\n\n

Evidently v8.9.4 did not fix the issue in which 1Password wouldn't open in some Mac user accounts, which I raised with you around August 25, 2022.

\n\n

If you'll recall, you folks kindly emailed me this command line fix (to be executed in Terminal.app):

\n\n

cd /Applications/1Password.app/Contents/Frameworks/Electron\\ Framework.framework
\nsudo chmod -h 755 ./Electron\\ Framework ./Helpers ./Libraries ./Resources
\ncd Versions
\nsudo chmod -h 755 ./Current

\n\n

which fixed it. TA-DA!

\n\n

But, unfortunately, it's busted in 8.9.4 again: same symptoms, same error messages.

\n\n

Good news: the fix (above) works -- again.

\n\n

A minor nuisance, really, but t'would be swell if it could be fixed, permanently, in the next release.

\n\n

Best regards,

\n\n

-Mark(bot)

\n\n
\n\n

1Password Version: 8.9.4
\nExtension Version: 2.3.5
\nOS Version: 10.15.7
\nBrowser:_ Firefox

"},"Conversation:conversation:63488":{"__typename":"Conversation","id":"conversation:63488","solved":false,"topic":{"__ref":"ForumTopicMessage:message:63488"},"lastPostingActivityTime":"2022-12-20T01:29:35.000-08:00","lastPostTime":"2022-12-20T01:29:35.000-08:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:63488":{"__typename":"ModerationData","id":"moderation_data:63488","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:63488_1":{"__typename":"Revision","id":"revision:63488_1","lastEditTime":"2022-09-10T07:52:29.000-07:00"},"ForumReplyMessage:message:63496":{"__typename":"ForumReplyMessage","id":"message:63496","conversation":{"__ref":"Conversation:conversation:63488"},"author":{"__ref":"User:user:9852"},"revisionNum":1,"uid":63496,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password 8 not working in some Mac user accounts -- AGAIN :-(","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:63496"},"parent":{"__ref":"ForumTopicMessage:message:63488"},"body":"

Here is a link to download version 7.9.8 for all those who have problems with version 8:

\n\n

https://app-updates.agilebits.com/

","body@stringLength":"222","rawBody":"

Here is a link to download version 7.9.8 for all those who have problems with version 8:

\n\n

https://app-updates.agilebits.com/

\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-12-20T01:29:35.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:63496_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1747918351529":{"__typename":"CachedAsset","id":"theme:customTheme1-1747918351529","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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