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seltzdesign's avatar
seltzdesign
New Contributor
2 months ago

1Password 8 on Mac not updating

We have a weird situation where only on a Mac Mini M4, we have 1Password 8 installed. We are on the latest version. Items in our vault there are not up to date compared to say the items I have on my ...
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seltzdesign's avatar
seltzdesign
New Contributor
2 months ago

Hi Dave. 

No, it does not resolve the issue and yes, on 1Password.com everything is up to date.

I sent an email to mailto:support@1password.com with the Mac diagnostics report and 2 screenshots.

Is there an uninstaller for 1Password for Mac, so we can try a clean install?

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

seltzdesign​ 

Thank you for answering my questions and for sending in a diagnostics report. I see that my colleague has sent you a reply via email, please continue the conversation there and the team will be able to help further.

-Dave

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8 on Mac not updating","id":"message:156210","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:156210","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:20493"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:156210"},"readOnly":true,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:156210"},"body@stripHtml({\"truncateLength\":200})":" We have a weird situation where only on a Mac Mini M4, we have 1Password 8 installed. We are on the latest version. Items in our vault there are not up to date compared to say the items I have on my ...","body@stringLength":"358","rawBody":"

We have a weird situation where only on a Mac Mini M4, we have 1Password 8 installed. We are on the latest version. Items in our vault there are not up to date compared to say the items I have on my phone in the same vault.

We just did a Reset in the application and logged back in and the items are still out of date.

What else can we do?

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seltzdesign​ 

\n

Thank you for answering my questions and for sending in a diagnostics report. I see that my colleague has sent you a reply via email, please continue the conversation there and the team will be able to help further.

\n

-Dave

","body@stringLength":"452","rawBody":"

​ 

\n

Thank you for answering my questions and for sending in a diagnostics report. I see that my colleague has sent you a reply via email, please continue the conversation there and the team will be able to help further.

\n

-Dave

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Hi Dave. 

No, it does not resolve the issue and yes, on 1Password.com everything is up to date.

I sent an email to mailto:support@1password.com with the Mac diagnostics report and 2 screenshots.

Is there an uninstaller for 1Password for Mac, so we can try a clean install?

","body@stringLength":"302","rawBody":"

Hi Dave. 

No, it does not resolve the issue and yes, on 1Password.com everything is up to date.

I sent an email to mailto:support@1password.com with the Mac diagnostics report and 2 screenshots.

Is there an uninstaller for 1Password for Mac, so we can try a clean install?

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