Forum Discussion

Niran's avatar
Niran
New Contributor
2 years ago

1password 8 Preview on IOS 16.6 not working

I am unable to preview file attachments on my iPad mini 6. I am using iOS 16.6. There is a live Internet connection.

1Password Version: 8.10.9
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

ios
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    I'm happy to hear that the update resolved the issue for you. 🙂

    -Dave

  • Niran's avatar
    Niran
    New Contributor
    2 years ago

    Hi Dave,
    The update worked. I was able to view the attachments.
    Thanks
    Niran

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello Niran! 👋

    I'm sorry that you're having trouble opening attached files in 1Password on your iPad. As a first step, can you please update to version 8.10.12: How to keep 1Password up to date

    If you're still seeing the same issue on the latest version then can you tell me what happens when you tap on the file attachment in 1Password? Do you see any response or any error messages?

    I look forward to hearing from you.

    -Dave