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Former Member
4 years ago1Password 8 problems
Hi there,
I seem to be getting a few problems that I used to get on older 1password 7 versions which had been fixed over the years. While it looks nicer, it's frustrating that it's taken backward...
Former Member
4 years agoIt has always prompted to unlock using Touch ID when a password is needed. Now it doesn’t. I never get prompted to sign in and have to manually unlock every time. It’s gone from a seamless experience to… I need to login, why are there no username or password suggestions, ohh it’s locked itself again. I manually unlock by clicking on top menu icon, open 1password, finally get a prompt to unlock. I’m sorry but this process worked extremely well before, I would wake up my mac and if I needed to login to something I’d be prompted for Touch ID without having to go hunting around menus. After the update and now it’s frustratingly clunky with many more actions required to be able to sign in.
1password 7 always unlocked two accounts for me despite password differences. I can change this however and appreciate the suggestion but this is a difference in behaviour and a jarring experience after something has previously been working fine. I’ve “always” had separate password for each account and it’s been working fine for a long time until I upgraded. Anyway I’ll look into changing my password so both accounts are the same seeing as that sounds like a new requirement for things to work the way they did. If that doesn’t sound right I don’t know what to tell you, but it worked for me before the upgrade.
Auto-filling was turned off on iOS. I had this on previously, and I’m guessing this is because 1password 8 was a new app install, which as an app dev I find a strange choice rather than an update because things like this happen ie. user settings lost. Is the setting something your app can set if it was on for 1password 7? or you can detect the setting differs and streamline this by alerting the user on first use of the new app that it’s off? That might help with the transition issues.
Hopefully this fixes the iOS issues, and that the consolidated password helps account sign in on mac. Unsure about the added steps to unlock on mac however.