It happens when Safari has been running for some time, I haven't pinned down an exact time, it can certainly happen within an hour of use. What happens is that Safari stops responding to cursor keys in a normal way. Pressing the up arrow for example just takes you to the top of the page and pressing down doesn't move the page. Closing Safari and reopening fixes the issue, for a while, until it happens again. It happens in the latest Safari Technology Preview release as well. At the same time it also impacts BetterSnapTool's ability to resize the Safari windows as it normally does. See the discussion here on the BST forum: https://community.folivora.ai/t/bst-safari-stops-responding-to-cursor-keys-and-window-stops-snapping-resizing/27010 Maybe related to accessibility enhancement mode being set ? 1Password Version: 8.7.0 Extension Version: Not Provided OS Version: macOS 12.3.1

Ah, now I know it is 1P8 causing it, I can reproduce it at will: launch Safari cursor keys work to scroll the page summon 1P8 with cmd-\ cursor keys no longer work to scroll the Safari page close/relaunch Safari cursor keys work to scroll the page So the reason the timing felt random, is that it was only happening the first time I summoned 1P8 after each relaunch of Safari.

Hi @andynormancx: Thanks for reporting this. We're actively investigating, and I've added you as affected to our tracking issue for this. Hopefully we'll be able to get this sorted out soon. Jack ref: dev/core/core#15151

This affects me as well. I thought I'd also mention that seemingly any keyboard shortcut that uses arrow keys in Safari no longer works with 1P8. Example: Go To Next Tab Group which is Command-Shift-Down.

Hi @jeremygale: Thanks for reporting this. I've added you to the issue I've referenced above. Jack

1Password 8 seems to be breaking cursor keys in Safari

11 Replies

Alex_C_1P
1Password Team
4 years ago
Hi folks!

I can confirm this issue has been fixed and the fix is available in our most current beta. You can download the beta from our website.

Let me know if that helps. 🙂

Alex
Former Member
4 years ago
As far as I can tell, yes. My cursor keys have not stopped working since I updated. I have found that I had already trained myself to avoid using the cursor keys though…
DancingTable
New Contributor
4 years ago
@andynormancx can you confirm it is fixed after using it for a day or so now?
1P_PeterG
Community Manager
4 years ago
Hi folks, thanks for letting us know your experience with this. I'll follow up with our developers to determine the current state of the issue and will hope to have more for you soon.
Former Member
4 years ago
It seems like this is fixed in beta 8.8.0-94, even though the release notes don't reference it.
Former Member
4 years ago
I am also seeing this. For me, this primarily affects scrolling, but doesn't affect eg moving the "text cursor" in Google Docs. As helpfully mentioned above, the issue immediately goes away upon disabling the 1password extension.
Jack_P_1P
1Password Team
4 years ago
Hi @jeremygale:

Thanks for reporting this. I've added you to the issue I've referenced above.

Jack
Former Member
4 years ago
This affects me as well. I thought I'd also mention that seemingly any keyboard shortcut that uses arrow keys in Safari no longer works with 1P8. Example: Go To Next Tab Group which is Command-Shift-Down.
Former Member
4 years ago
+1
Jack_P_1P
1Password Team
4 years ago
Hi @andynormancx:

Thanks for reporting this. We're actively investigating, and I've added you as affected to our tracking issue for this. Hopefully we'll be able to get this sorted out soon.

Jack

ref: dev/core/core#15151