Forum Discussion

Former Member's avatar
Former Member
5 years ago

1Password Account - Authorized Devices - One Device Missing

Hi all, We wanted to sell my girlfriend's old iPad and have reset it. To make sure that the device was definetly de-linked from her 1Password account we have checked her 1Password Account and look...
ios
Former Member's avatar
Former Member
5 years ago

@JohnnyFJohnsson:

I would like to ask you to generate a https://support.1password.com/diagnostics/?ios and email it to us to mailto:support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!