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Former Member's avatar
Former Member
5 years ago

1Password Account - Authorized Devices - One Device Missing

Hi all, We wanted to sell my girlfriend's old iPad and have reset it. To make sure that the device was definetly de-linked from her 1Password account we have checked her 1Password Account and look...
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Former Member's avatar
Former Member
5 years ago

Hi @ag_ana sorry for the delay in coming back to you.

Something strange has happened. I wanted to get the diagnostics from her iPad but somehow she was logged out of her account. After re-adding it on her iPad it correctly shows up in the account details on the web.

But: we are both pretty sure that last time we checked the iPad did not show up in the account but she was still able to browse through the app and she was fully logged-in. Obviously we cannot really replicate this now...

what would you recommend?