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bapfoto's avatar
bapfoto
New Contributor
2 months ago
Solved

1Password app and Safari Extension slow

Have anybody noted that 1Password app and Safari extension are working incredibly slow since Mac OS update to 15.4.1?
discussion
macos
  • 1P_SimonH's avatar
    1P_SimonH
    21 days ago

    Thanks for flagging these issues, everyone, and I'm sorry you're seeing performance problems.

    For the Safari extension, we're currently waiting on an updated version of Safari from our friends at Apple that will fix some bugs that are affecting the 1Password extension.

    For the 1Password Mac app, we're investigating what's causing this for some folks and not others. I'd encourage you to follow along in this thread, as it has information about how you can submit your logs and help us get to the bottom of this.

    I'm sorry we don't have an immediate solution, but know that we're doing everything in our power to improve the Safari experience and solve the Mac slowness.

wcg's avatar
wcg
New Contributor
30 days ago

Safari + 1password has been unusable for a while.
Where is the actual problem?

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Have anybody noted that 1Password app and Safari extension are working incredibly slow since Mac OS update to 15.4.1?

","kudosSumWeight":2,"postTime":"2025-05-19T00:25:27.769-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:discussion","text":"discussion","time":"2024-10-18T14:11:17.214-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:156355_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":262},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Have anybody noted that 1Password app and Safari extension are working incredibly slow since Mac OS update to 15.4.1?

"},"Conversation:conversation:156355":{"__typename":"Conversation","id":"conversation:156355","solved":true,"topic":{"__ref":"ForumTopicMessage:message:156355"},"lastPostingActivityTime":"2025-06-02T16:04:06.406-07:00","lastPostTime":"2025-06-02T16:04:06.406-07:00","unreadReplyCount":15,"isSubscribed":false},"ModerationData:moderation_data:156355":{"__typename":"ModerationData","id":"moderation_data:156355","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:156355_1":{"__typename":"Revision","id":"revision:156355_1","lastEditTime":"2025-05-19T00:25:27.769-07:00"},"ForumReplyMessage:message:156685":{"__typename":"ForumReplyMessage","id":"message:156685","conversation":{"__ref":"Conversation:conversation:156355"},"author":{"__ref":"User:user:20680"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:156355/message:156685","revisionNum":1,"uid":156685,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password app and Safari Extension slow","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:156685"},"parent":{"__ref":"ForumTopicMessage:message:156355"},"body":"

Safari + 1password has been unusable for a while.
Where is the actual problem?

","body@stringLength":"102","rawBody":"

Safari + 1password has been unusable for a while.
Where is the actual problem?

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Thanks for flagging these issues, everyone, and I'm sorry you're seeing performance problems.

\n

For the Safari extension, we're currently waiting on an updated version of Safari from our friends at Apple that will fix some bugs that are affecting the 1Password extension.

\n

For the 1Password Mac app, we're investigating what's causing this for some folks and not others. I'd encourage you to follow along in this thread, as it has information about how you can submit your logs and help us get to the bottom of this.

\n

I'm sorry we don't have an immediate solution, but know that we're doing everything in our power to improve the Safari experience and solve the Mac slowness.

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