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Forum Discussion
Solved
1Password app and Safari Extension slow
Have anybody noted that 1Password app and Safari extension are working incredibly slow since Mac OS update to 15.4.1?
Thanks for flagging these issues, everyone, and I'm sorry you're seeing performance problems.
For the Safari extension, we're currently waiting on an updated version of Safari from our friends at Apple that will fix some bugs that are affecting the 1Password extension.
For the 1Password Mac app, we're investigating what's causing this for some folks and not others. I'd encourage you to follow along in this thread, as it has information about how you can submit your logs and help us get to the bottom of this.
I'm sorry we don't have an immediate solution, but know that we're doing everything in our power to improve the Safari experience and solve the Mac slowness.
I'm having the same issue, the 1Password app is slow to load. I started to notice it about a week or more ago. I use Chrome day to day, and the extension there is good. When opening the app, I get the spinning gear (attached) under where the Categories should be. After a several seconds (5+) it will display the categories.
Using the search bar in 1Password app is equally as slow. It'll take 5 to 10 seconds to show results, where as before this, it was almost instantaneous for both opening and searching.
Running macOS 15.5, 1Password for Mac 8.10.78 (81078043)
Ticket submitted to support with diagnostic report.
- 1P_SimonH
Community Manager
Thanks for flagging these issues, everyone, and I'm sorry you're seeing performance problems.
For the Safari extension, we're currently waiting on an updated version of Safari from our friends at Apple that will fix some bugs that are affecting the 1Password extension.
For the 1Password Mac app, we're investigating what's causing this for some folks and not others. I'd encourage you to follow along in this thread, as it has information about how you can submit your logs and help us get to the bottom of this.
I'm sorry we don't have an immediate solution, but know that we're doing everything in our power to improve the Safari experience and solve the Mac slowness.
