Forum Discussion
1Password App blank after Mac Update
- 8 months ago
1P_Dave
They did offer some suggestions which didn't help.
I took the leap to uninstall and reinstall the App.
The reinstallation / login was seamless, much easier than expected, everything still as it was, nothing else to be done.
All good now.
Your support ticket ID is XUR-53921-394
(You might notice my 1Password App email is my work email address)
EDIT: This morning (after cold reboot) the 1Password App window doesn't even open anymore, just the icon in the Dock. "Open Quick Access" menu option opened the finger print scan/unlock, then showed a blank popup.
Thanks Dave
Thank you for posting the Support ID. I see that my colleagues have reached out to you over email, please continue the conversation there.
-Dave
- WilliamHolmes8 months agoNew Contributor
1P_Dave
They did offer some suggestions which didn't help.
I took the leap to uninstall and reinstall the App.
The reinstallation / login was seamless, much easier than expected, everything still as it was, nothing else to be done.
All good now.- 1P_Dave8 months ago
Moderator
I'm happy that reinstalling the app resolved the issue. Thank you for sharing the solution with us here in the community. 💙
-Dave