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WilliamHolmes
10 months agoNew Contributor
1Password App blank after Mac Update
After the recent Mac Update 15.3.2 (24D81), the 1Password App opens but the window pane is opaque. I tried restarting my Mac, ending processes etc. nothing seem to resolve this. None of the menu o...
- 10 months ago
1P_Dave
They did offer some suggestions which didn't help.
I took the leap to uninstall and reinstall the App.
The reinstallation / login was seamless, much easier than expected, everything still as it was, nothing else to be done.
All good now.
WilliamHolmes
10 months agoNew Contributor
Your support ticket ID is XUR-53921-394
(You might notice my 1Password App email is my work email address)
EDIT: This morning (after cold reboot) the 1Password App window doesn't even open anymore, just the icon in the Dock. "Open Quick Access" menu option opened the finger print scan/unlock, then showed a blank popup.
Thanks Dave
1P_Dave
Moderator
10 months agoThank you for posting the Support ID. I see that my colleagues have reached out to you over email, please continue the conversation there.
-Dave
- WilliamHolmes10 months agoNew Contributor
1P_Dave
They did offer some suggestions which didn't help.
I took the leap to uninstall and reinstall the App.
The reinstallation / login was seamless, much easier than expected, everything still as it was, nothing else to be done.
All good now.- 1P_Dave10 months ago
Moderator
I'm happy that reinstalling the app resolved the issue. Thank you for sharing the solution with us here in the community. 💙
-Dave