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Forum Discussion
1Password Auto locking failing up on change of biometrics
I bought new S25 Ultra and activated 1Password. Later when I changed my fingerprint biometrics, the 1Password accepted the new fingerprint without seeking the app password. I have been using 1Passwo...
1P_Dave
Moderator
ModeratorHello arjuns23! 👋
I'm sorry that you're seeing unexpected behaviour from 1Password for Android after enrolling a new fingerprint. So that the team can look into this further, I'd like to ask you to create a diagnostics report from your Android device:
Send a diagnostics report (Android)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/1password-auto-locking-failing-up-on-change-of-biometrics/153309
- Your forum username: Arguns23
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
