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Forum Discussion
okbrown
5 months agoOccasional Contributor
1Password autofill stopped working in Chrome for Android
Device & Software: Google Pixel 6 (Android version 15) Chrome Browser (version 136.0.7103.125) 1Password app (version 8.10.78) My Issue: 1Password autofill has completely stopped working in Ch...
okbrown
5 months agoOccasional Contributor
First suggestion from support was:
- Open your Chrome browser
- Tap the three dots in the top right, then tap "Settings > Autofill Options"
- Tap "Autofill using Google", then tap "Restart Chrome" in the popup that appears
- Open a website you were previously having filling issues and test it there
Worked for one attempt, then went back to being non-functional straight after.
Second suggestion was:
- Open and unlock the 1Password for Android app
- Tap the account/collection icon in the top right
- Tap Settings > Security
- Tap Lock mobile app on exit then select a longer time such as 15 minutes
- Toggle Lock mobile app when device locks off
Had no effect whats so ever.
If Google has changed how their mobile OS allows for third party apps to autofill on their browser and native apps, then I hope they haven't locked them out or at least provided documentation on how to update 1password to reflect the changes.
This behaviour has slowly started to appear over the last month or so. Therefore I'm going give this another month to be resolved and if it persists I will be investigating alternatives and requesting a partial refund. Switching between apps to login is not nice experience and definitely not what I paid for.
(Sidenote: I have an old Pixel 4 I'm gonna test on)