Forum Discussion

Anonymous

3 years ago

1Password Chrome Extension puts password into custom field

Hello, just switched to 1Password from Lastpass and I am running into an issue. I noticed that when I save a website to 1Password using the Chrome extension it saves the password into a custom field instead of the password field. For instance on fidelity.com:

The password is saved under this field called "saved on http://www.fidelity.com". The password fills fine when I go to the Fidelity website to log in. However, when I want to use the Fidelity Windows app in conjunction with the 1Password Windows App I run into issues. When I try to copy the 1Password Windows app there isn't any option to do so.

However, when I edit the 1Password entry to the following there is now an option to copy the password:

My question is how do I get the 1Password Chrome extension to save the password in the proper password field instead of a custom field? Thanks!

1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: Windows 10
Browser:_ Chrome

browser extension

2 Replies

Jack_P_1P
1Password Team
3 years ago
Hi @JJ1Pass:

I wasn't able to replicate this using a test Fidelity login. If you enter your username and password in Fidelity's website, then choose Save in 1Password and save it as a new Login, does that Login item behave as expected?

Let me know!

Jack
DenalB
Super Contributor
3 years ago
Hi @JJ1Pass !

Could it be that this only happened on fidelity.com? Did you try other websites?

I'm using the chrome extension since a long time and never had this issue. Only thing that could happen is, that 1Password extension is not detecting the password field as a password field on a specific website.

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Chrome Extension puts password into custom field","id":"message:48145","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:48145"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:48145"},"body":"

\n\n

The password is saved under this field called \"saved on http://www.fidelity.com\". The password fills fine when I go to the Fidelity website to log in. However, when I want to use the Fidelity Windows app in conjunction with the 1Password Windows App I run into issues. When I try to copy the 1Password Windows app there isn't any option to do so.

\n\n

However, when I edit the 1Password entry to the following there is now an option to copy the password:
\n
\n

\n\n

My question is how do I get the 1Password Chrome extension to save the password in the proper password field instead of a custom field? Thanks!

\n\n

1Password Version: 8.8.0
\nExtension Version: 2.3.7
\nOS Version: Windows 10
\nBrowser:_ Chrome

","body@stringLength":"2451","rawBody":"

\n\n

The password is saved under this field called \"saved on www.fidelity.com\". The password fills fine when I go to the Fidelity website to log in. However, when I want to use the Fidelity Windows app in conjunction with the 1Password Windows App I run into issues. When I try to copy the 1Password Windows app there isn't any option to do so.

\n\n

However, when I edit the 1Password entry to the following there is now an option to copy the password:
\n
\n

\n\n

My question is how do I get the 1Password Chrome extension to save the password in the proper password field instead of a custom field? Thanks!

\n\n

1Password Version: 8.8.0
\nExtension Version: 2.3.7
\nOS Version: Windows 10
\nBrowser:_ Chrome

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1Password Chrome Extension puts password into custom field","moderationData":{"__ref":"ModerationData:moderation_data:48147"},"body":"

Hi @JJ1Pass:

\n\n

I wasn't able to replicate this using a test Fidelity login. If you enter your username and password in Fidelity's website, then choose Save in 1Password and save it as a new Login, does that Login item behave as expected?

\n\n

Let me know!

\n\n

Jack

Hi @JJ1Pass !

\n\n

Could it be that this only happened on fidelity.com? Did you try other websites?

\n\n

I'm using the chrome extension since a long time and never had this issue. Only thing that could happen is, that 1Password extension is not detecting the password field as a password field on a specific website.

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