1Password crash v. 7.9.1 on IOS [update to 7.9.2 or update iOS if at all possible]

Same issue: Update to Version 7.9.1 for IOS on my iPhone 10 (running IOS 13.3.1) and now the App tries to load and then immediately automatically closes. This requires an update to your app as soon as possible

I'm trying kit emergency but my iphone 6 doesn´t open the app and copy de key

"Open and unlock 1Password.
Tap Settings > 1Password Accounts.
Tap your account, then tap your Secret Key and choose Copy. Or tap Set Up Other Devices to see your Setup Code."

Hi 1P_Ben, I'm reading about issues and trying to fix my app on iphone 6!!

Same problem on my iPhone 6 with iOS 12.5.5.

BEN!!!! iOS cannot be updated on these (old) phones!"

Same issue on two iPhone 6's running iOS 12.5.5 within my family.

iOS cannot be updated on these (old) phones!

Very disappointed by your (lack of) Quality Control and the bogus advice given... :cry:

Hi 1P_Ben, thanks info for upgrade to Ios15, but for Iphone6 it's not possible to upgrade, so the solution are the version 7.9.2.

Antonio.

@hollypieper

If you haven't already done so please consider upgrading to iOS/iPadOS 15.

Ben

I rebooted both my iphone and ipad this morning. Now I see the app on the screen but when I touch it, the app enlarges, but then disappears. It happens on both of my devices

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:https://1password.community/search?Search=not%20opening%20on%20iphone%20or%20ipad

Hi @techding

Thanks for letting us know. I don't believe we had seen other cases of this on iOS 14. I would recommend updating to iOS 15 for the best experience. Beyond that we've outlined the situation above.

Thank you!

Ben

Same issue, I'm running iOS 14.0.1 on iPhone 7P

{"app_name":"1Password","timestamp":"2021-10-26 12:55:35.00 +0800","app_version":"7.9.1","slice_uuid":"28430d8d-5111-3cb7-b1be-783afed49e5a","adam_id":568903335,"build_version":"70901002","platform":0,"bundleID":"com.agilebits.onepassword-ios","share_with_app_devs":0,"is_first_party":0,"bug_type":"109","os_version":"iPhone OS 14.0.1 (18A393)","incident_id":"6FEF0DC9-FBA5-4F7A-A07A-73BD5923AA30","name":"1Password"}
Incident Identifier: 6FEF0DC9-FBA5-4F7A-A07A-73BD5923AA30
CrashReporter Key: 663c499e47b46a1910d2b16ca001584e924a11f0
Hardware Model: iPhone10,2
Process: 1Password [17949]
Path: /private/var/containers/Bundle/Application/97D53017-BB36-4844-A9E9-B87606133380/1Password.app/1Password
Identifier: com.agilebits.onepassword-ios
Version: 70901002 (7.9.1)
AppStoreTools: 13A1030d
AppVariant: 1:iPhone10,2:13
Code Type: ARM-64 (Native)
Role: unknown
Parent Process: launchd [1]
Coalition: com.agilebits.onepassword-ios [1186]

Date/Time: 2021-10-26 12:55:35.3433 +0800
Launch Time: 2021-10-26 12:55:35.0937 +0800
OS Version: iPhone OS 14.0.1 (18A393)
Release Type: User
Baseband Version: 6.02.01
Report Version: 104

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Description: DYLD, dyld: Using shared cache: BBFAE812-E252-32BF-8972-B7BDBC5FB31C | dependent dylib '/System/Library/Frameworks/AdServices.framework/AdServices' not found for '/private/var/containers/Bundle/Application/97D53017-BB36-4844-A9E9-B87606133380/1Password.app/1Password', tried but didn't find: '/System/Library/Frameworks/AdServices.framework/AdServices'
Highlighted by Thread: 0

Backtrace not available

Unknown thread crashed with ARM Thread State (64-bit):
x0: 0x0000000000000006 x1: 0x0000000000000001 x2: 0x000000016f86e010 x3: 0x00000000000000b7
x4: 0x000000016f86dc10 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000000000
x8: 0x0000000000000020 x9: 0x0000000000000009 x10: 0x656d6172662e7365 x11: 0x5364412f6b726f77
x12: 0x7365636976726553 x13: 0x6f77656d6172662e x14: 0x72655364412f6b72 x15: 0x0020277365636976
x16: 0x0000000000000209 x17: 0x0000000000000089 x18: 0x0000000000000000 x19: 0x0000000000000000
x20: 0x000000016f86dc10 x21: 0x00000000000000b7 x22: 0x000000016f86e010 x23: 0x0000000000000001
x24: 0x0000000000000006 x25: 0x000000016f86e8d8 x26: 0x0000000100974778 x27: 0x0000000100974000
x28: 0x0000000000000000 fp: 0x000000016f86dbe0 lr: 0x0000000100958394
sp: 0x000000016f86dba0 pc: 0x00000001009513e8 cpsr: 0x00000000
esr: 0x00000000 Address size fault

Binary images description not available

Error Formulating Crash Report:
Failed to create CSSymbolicatorRef - corpse still valid ¯_(ツ)_/¯

EOF

Hi @payno54

Options have been outlined above, here. I do apologize for the trouble.

Ben