Forum Discussion

Former Member's avatar
Former Member
5 years ago

1password crashing when checking the vault

Viewing the vault or items in another vault will cause the application to crash. This occurred after a recent update from Samsung. Issue occurs on the following devices: Note 10+ 5G Not...
android
Former Member's avatar
Former Member
5 years ago

Hi @doanut!

I would like to ask you to generate a https://support.1password.com/diagnostics/?android and email it to us to mailto:support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!