Forum Discussion

pdome's avatar
pdome
New Contributor
2 years ago

1password desktop windows app does not launch / open

I am re-opening a discussion that has been closed, since I am experiencing the same problem: since a few weeks, the desktop app in my Windows 11 environment (PC) launches sporadically, i.e. most of t...
windows
robcourtney's avatar
robcourtney
New Contributor
10 months ago

FWIW I am having the same problem on Windows 11. The search bar shortcut works, the browser extension works, but the main window won’t open no matter what I do. I am about to try reinstalling. This is on 1Password 8.10.56.

Edition Windows 11 Pro
Version 23H2
Installed on ‎9/‎28/‎2022
OS build 22631.4602
Experience Windows Feature Experience Pack 1000.22700.1055.0

Thank you!

EDIT: I submitted my diagnostics, the ticket # is JJM-11791-151

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    5 months ago

    I'm sorry that I missed your reply, I do see that my colleague replied to your email back in December. If you're still running into trouble then please reply to that email and the team can help further. 

    -Dave