Forum Discussion

RFisher200's avatar
RFisher200
New Contributor
1 day ago

1Password does not stay unlocked

I want to keep 1Password unlocked on my Firefox browser but no matter the setting, it locks: In Security, I have "Automatically Lock 1Password"  - turned Off (button is to the left)     but if I l...
windows
ChrisC1P's avatar
ChrisC1P
Icon for Moderator rankModerator
2 hours ago

Hello RFisher200​ thanks for reaching out.

I understand that the 1Password for Firefox extension keeps locking sooner than you would expect.

I have some questions to help me better understand what's going wrong and so I can provide the best advice moving forward:

  • Do you have the 1Password desktop app installed?
  • Are you closing your browser when you leave your laptop?
  • Can you take a screenshot of your Security settings in the 1Password for Firefox browser extension and include it with your reply?

Let me know if you have any questions.

-Chris