1Password does not work with Safari profiles

Have been having this exact issue at least a month. Disabling/enabling Safari Extension works but has to be done several times a day.

Same issue...

1Password Version: 8.10.28 81028034
OS Version: macOS 14.4.1
Browser: Safari

Hey jklinephd, I'm sorry for the trouble. We look forward to getting in contact with you via email.

-Evon

I am having the same issue and it has been an issue for weeks. I even reinstalled the extension for Safari.

I will send an email to the above address with reference to this thread.

kadso

I'm sorry that you're also running into problems. Would you mind sending me a console log the next time that the issue occurs? This will allow me to determine which issue you're running into (there are a couple that our developers are looking into) and provide you with a workaround or more specific information:

• Save a console log for 1Password in your browser

Attach the file to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/707797/#Comment_707797
• Your forum username: kadso
• Please do not post the console log to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

Elsewhere others have posted the problems they are having with the 1password for safari extension not filling in, not unlocking, and basically not being useful. I am having similar problems.

Are there any updates?

1Password Version: 8.10.28
Extension Version: 2.21.0
OS Version: MacOs 14.4.1
Browser: Safari

Hey codingp, thanks for writing in. I'm sorry to hear about the problem you're running into. I don't have any updates to share regarding the known issue I mentioned in my previous message.

So that I can confirm you're running into the known issue, when it does occur, I'd like to ask you to create a console log and diagnostics report from your Mac and then attach them to an email message addressed to mailto:support+forum@1password.com following https://1password.community/discussion/comment/707647/#Comment_707647.

-Evon

Hi Support,
I am having the same issue on Mac/Safari with multiple Profiles. Any updates on that issue?

Hello greenpig, thank you for reaching out. I apologize for the delay in response.

Based on what you shared, it sounds like you might be running into a known issue that we're tracking with 1Password for Safari. So that I can confirm, I’d like to request that you send us some information to mailto:support+forum@1Password.com.

• A link to this thread: https://1password.community/discussion/144909
• Your forum username: greenpig
• A console and diagnostics report when the issue occurs:
  • https://support.1password.com/cs/extension-console-log/
  • https://support.1password.com/diagnostics/

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

We look forward to assisting you further.

-Evon

ref: dev/core/core#28250

+1 Same issue :(