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1Password does not work with Safari profiles
The app is pretty much unusable with Safari if you use profiles. Sometimes it won't unlock, sometimes it will only unlock with the icon in the browser bar, sometimes it will unlock but nothing will fill. It may work in one profile, and fail in others. Much of the time I have to open the 1Password app, search it for the site I'm on, and copy and paste the password into Safari. It works fine in other browsers.
1Password Version: 8.10.27
Extension Version: 2.21.0
OS Version: macOS 14.4
Browser: Safari
Hello folks!
Our developers have released improvements to how 1Password communicates with Safari profiles in the latest versions of 1Password for Safari. Please make sure that you're running the latest versions of both macOS and 1Password for Safari:
If you're still seeing issues with the latest version of 1Password for Safari and macOS then I'd like to ask you to create a new diagnostics report from 1Password in your browser so that the team can identify whether you're running into a known issue and help further:
Send a diagnostics report (browser extension)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/1password-does-not-work-with-safari-profiles/92139?topicRepliesSort=postTimeDesc
- Your forum username: username
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
70 Replies
clako I work in a cross-platform environment, and even though the Apple password management app will be available online via iCloud.com, 1P integrates pretty seamlessly in a mixed environment, so I plan to continue using it.
As an aside, when iOS or macOS prompts me to save a Password in the keychain, I still do it, even if I also have it in 1P. I treat it like an insurance policy.
With the arrival of the new iOS 18 password app from Apple, one could wonder whether you need 1Password (provided you work on Mac's)
THIS is why 1Password has been horrible in Safari all these months while working flawlessly in Chrome and Firefox? Please come up with a fix for this. For now I've decided to stop using Profiles because I need the functionality of 1P.
I too have ben having this issue with 1Password and profiles for a while. It's a big issue. Has there been any progress in resolving the issue? Is there a temporary workaround?
1Password for Mac: 8.10.33
Browser: Safari
OS: macOS Sonoma Version 14.5I too can chip in with the complete lack of functionality when using Safari Profiles. What's the workaround suggested?
Yes, this has been a long going issue and really impacts the ease of use. The work-around works for now but would be nice to have this resolved asap.
Adding another user to this. I use one profile for personal things and one for work things, as I think most people do, and 1Password doesn't work. I'm fine with the workaround for now but it really diminishes the value and user-experience of 1Password vs. Safari Passwords and other password managers that you can't use Touch ID or other unlock options.
- 1P_Dave
Moderator
Thank you for posting the Support ID. I see that my colleagues have already sent you a few emails and they'll send you another email with further steps soon. Please continue the conversation there.
-Dave
ref: LJU-87479-255
I have exactly the same issue. I have already sent console logs to you (LJU-87479-255)
- 1P_Dave
I'm sorry that you're seeing the same issue when using 1Password in multiple Safari profiles. The next time that the issue occurs, please use the instructions in my post above to send in a console log and the support team can advise further for your specific situation. 🙂
-Dave
