1Password doesn't autofill on Disney.com websites.
Within the last few weeks, Disney has made a change to their login system they use for most Disney properties and 1PW can no longer autofill using the in form drop downs.
You can see this on most Disney websites as they all use a similar version of the popup style login form:
All of these sites are using the same Disney login credentials.
The autofill works when selecting it from the 1PW icon in the browser toolbar.
The autofill does NOT work when selecting a login directly on the form dropdowns (when you click on a form field and in the form it drops down the login options). This results in nothing filling in the form.
This is impacting all browsers I have tried on my Mac: Chrome, Safari, Firefox, Edge.
This is not impacting browsers in iOS as I don't think they get the same popup style login form.
As I indicated before, the in browser 1Password also fails in Firefox and Chrome based browsers, in Windows 10 and 11. All environments tested are up to date. I haven't been able to test the Android environments.
I'm sorry for the frustration, the issue is still being worked on by our development team. I've added your report to the internal work item that we have open.
In the meantime, this workaround should help:
Open the Disney website and navigate to the login form.
Click on the 1Password icon in your browser's toolbar.
The same problem occurs in the MS Windows environment with Firefox and Chrome based browsers. Attempting to open a website using in browser extension also fails. When can we expect a resolution? There is a large community that accesses Disney websites.
The login forms for these particular websites are built using something called a focus trap which makes it difficult for 1Password to fill the fields from the inline menu.
Our developers are aware and are looking to make improvements on these pages in a future update.
I'm sorry for the disruption. In the meantime, as you have suggested I would recommend filling these fields from the 1Password icon in your browser toolbar.
Let us know if there is anything else we can help with at all.
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doesn't autofill on Disney.com websites.","id":"message:39257","revisionNum":1,"repliesCount":15,"author":{"__ref":"User:user:16361"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:39257"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:39257"},"body":"
Within the last few weeks, Disney has made a change to their login system they use for most Disney properties and 1PW can no longer autofill using the in form drop downs.
\n\n
You can see this on most Disney websites as they all use a similar version of the popup style login form:
All of these sites are using the same Disney login credentials.
\n\n
The autofill works when selecting it from the 1PW icon in the browser toolbar.
\n\n
The autofill does NOT work when selecting a login directly on the form dropdowns (when you click on a form field and in the form it drops down the login options). This results in nothing filling in the form.
\n\n
This is impacting all browsers I have tried on my Mac: Chrome, Safari, Firefox, Edge.
\n\n
This is not impacting browsers in iOS as I don't think they get the same popup style login form.
Within the last few weeks, Disney has made a change to their login system they use for most Disney properties and 1PW can no longer autofill using the in form drop downs.
\n\n
You can see this on most Disney websites as they all use a similar version of the popup style login form:
All of these sites are using the same Disney login credentials.
\n\n
The autofill works when selecting it from the 1PW icon in the browser toolbar.
\n\n
The autofill does NOT work when selecting a login directly on the form dropdowns (when you click on a form field and in the form it drops down the login options). This results in nothing filling in the form.
\n\n
This is impacting all browsers I have tried on my Mac: Chrome, Safari, Firefox, Edge.
\n\n
This is not impacting browsers in iOS as I don't think they get the same popup style login form.
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Thank you for getting back to us blubell, I understand that this isn't ideal.
\n\n
Does the workaround Dave provided work for you?
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As I indicated before, the in browser 1Password also fails in Firefox and Chrome based browsers, in Windows 10 and 11. All environments tested are up to date. I haven't been able to test the Android environments.
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I'm sorry for the frustration, the issue is still being worked on by our development team. I've added your report to the internal work item that we have open.
\n\n
In the meantime, this workaround should help:
\n\n\n
Open the Disney website and navigate to the login form.
\n
Click on the 1Password icon in your browser's toolbar.
\n
Select your Login for Disney, click Autofill.
\n\n\n
Let me know if that doesn't work.
\n\n
-Dave
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The same problem occurs in the MS Windows environment with Firefox and Chrome based browsers. Attempting to open a website using in browser extension also fails. When can we expect a resolution? There is a large community that accesses Disney websites.
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The login forms for these particular websites are built using something called a focus trap which makes it difficult for 1Password to fill the fields from the inline menu.
\n\n
Our developers are aware and are looking to make improvements on these pages in a future update.
\n\n
I'm sorry for the disruption. In the meantime, as you have suggested I would recommend filling these fields from the 1Password icon in your browser toolbar.
\n\n
Let us know if there is anything else we can help with at all.
\n\n
ref: dev/core/core#1088
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