Forum Discussion
Unable to Edit from Search iPadOS
This seems to be a bug...and it may only be happening on iPadOS.
I am running 18.5 iPadOS on 9th Gen iPadPro.
After I select a 1P entry from the search results, the 'Edit' button which (magically) appears when you perform the gesture to reveal it quickly disappears after a brief 'bounce'.
This leaves no time for the user to release the gesture and click on the 'Edit' button. I even tried to use my opposite hand while holding the gesture with the 'Edit' button revealed and that didn't work. I had to release the gesture and then try to quickly press the Edit button before it disappeared.
This behavior doesn't seem consistent. For example, I tried to replicate it on a different 1P item and I couldn't. One item was a 'Login' entry and the other item was a 'Document' entry. One of the other differences between the two is that the 'Document' entry had a lot more other fields/attributes which extended beyond the screen/page.
Below is an animation of what I see when trying to edit the entry. As you can see, the 'Edit' button disappears after I release the gesture.
Good luck.
Hi snoringelephant,
Just an update since Dave's last reply: This bug should be fixed in the next release of 1Password. Thanks again for bringing it to our attention!
As Dave mentioned, you can work around this issue in the meantime by opening an item from a different item list rather than from search results.
4 Replies
- 1P_SimonH
Community Manager
Hi snoringelephant,
Just an update since Dave's last reply: This bug should be fixed in the next release of 1Password. Thanks again for bringing it to our attention!
As Dave mentioned, you can work around this issue in the meantime by opening an item from a different item list rather than from search results.Thanks for taking the time to consider this issue and (quickly) fix it. I look forward to the next release.
As long as I have your attention, maybe you can shed some insight on how/why the software community evolved into hiding these important options and making the user 'work' (i.e. by pulling down the item) to reveal hidden capabilities.
I am an old software developer myself and, in my opinion, this is not an intuitive action. There are no visual cues to help the user know there are other options available. To me, it is not very "user friendly" (to use an old term).
Of course, 1Password is not the only company using this gesture to 'magically' expose entry fields, buttons, etc. Look no further than Apple's very own "Photos" app which makes you pull down a list to reveal the search field. Many people don't even know you can search photos (or how to do it)...and I wonder if it is because the search entry field isn't visible and there is no visual cue?
Anyway....my rant is over. Obviously, it is my own personal pet peeve and nothing will change about it....but I had to get it off my chest.
- 1P_SimonH
I wish I had any insight into UX, snoringelephant, but I'm just a humble member of the Community team here at 1Password. I will pass along your thoughts, though!
- 1P_Dave
Moderator
Hello snoringelephant! 👋
I'm sorry that you're running into an issue where a blank space is covering up Edit and other options in 1Password for iPad. This is a known issue that the team has reproduced as well and an internal work item is open to get this fixed.
For the time being, you can select the item from a normal item list (not search) and edit it that way. I'm sorry for the inconvenience.
-Dave
#37979
