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Forum Discussion
MartinE87
1 year agoNew Contributor
1Password doesn't connect to Chrome extension on MacOS
Since mid last week, whenever I try to use the 1Password browser extension, it takes a long time to load. When it's finally done loading, the biometric unlock doesn't work, and I have to input my pas...
LeeRad
1 year agoNew Contributor
I followed the steps and the dot is not green. It looks brown and there is a message saying "Status:Problems Connecting. Please make sure the 1Password app is unlocked.
Both the browser extension and app are unlocked.