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incantata's avatar
incantata
New Member
4 hours ago

3 hours to find the solution to install on new phone!

Yes, I have 1 password on my computer and an old Android phone.  I knew all of the info asked for: email, security key, password ... but no matter how I tried to set it up on the new phone, whether by scanning a QR code or entering the details manually, I kept getting the message "no passkeys found".  I had no idea what it was looking for.  Finally I went to Gemini to ask how to proceed.  There I was told to go to my web account and remove all passkeys and 2-factor login info.  After I did that I was finally able to install and use 1password on my new phone.  However, there was no help or instructions on the help menu and I did not remember setting up Windows Hello passkey.  So buyer beware!  I'm now thinking of moving to a new password manager.

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