Forum Discussion
i_idris
7 months agoNew Contributor
1password.eu browser session loged out after 10 minutes
I use 1Password.eu at work in the browser, In the settings, I put the Auto-Lock timeout to 300 min. However, I have to re-login after 10 Minuntes. every time. I tried in both Chrome and Edge. the pro...
i_idris
7 months agoNew Contributor
Hi Dave,
1: translation: Session ends after 10 minutes of inactivity
2: Yes, i have installed the browser extension in the affected browser Firefox
1P_Dave
Moderator
7 months agoThank you for the screenshots and additional details. It sounds like you're running into a known issue, where sessions for 1Password.com can expire earlier than your auto-lock settings, that our development team is currently investigating. However, the error message that you're seeing is different from what I would expect you to see.
So that our team can investigate further, please send an email to support@1Password.com along with a link to this thread.
-Dave
#30090