Forum Discussion

DaviG117's avatar
DaviG117
New Member
5 days ago

1Password extension (Chrome/Edge) not integrating with desktop app.

1password app integration no longer working, for both Chrome and MS Edge on Windows 11.

Steps I have already tried:

  • Removing and reinstalling extensions on both browsers
  • Uninstalling 1password desktop app and reinstalling
  • Toggling integration buttons in both 1password extension and desktop settings.

 

Using 1Password for Windows 8.11.20 (81120039).

 

 

 

windows

1 Reply

  • ChrisC1P's avatar
    ChrisC1P
    Icon for Moderator rankModerator
    4 hours ago

    Hi @DaviG117 thanks for reaching out!

    I'm sorry that you're seeing a connection issue between 1Password in your Edge and Chrome browsers and the 1Password desktop app. As a first step, please try all of the suggestions in this article: 


    If that still doesn't work then, I'd like to ask you to create and share a diagnostics report from 1Password in your Chrome and Edge browsers: 


    Attach the diagnostics report to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/1password-extension-chromeedge-not-integrating-with-desktop-app-/165348
    • Your forum username: DaviG117


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    - Chris