Forum Discussion

curiouspartil's avatar
curiouspartil
New Contributor
6 months ago
Solved

1Password Firefox Extension & DocuSign Application Error

We've noticed over the last few weeks that all of our users were having Application Errors when trying to log into DocuSign. We finally confirmed today after troubleshooting and talking with DocuSign...
browser extension
windows
  • A-O_S's avatar
    A-O_S
    5 months ago

    Hi,

    I am happy to report that I current am not encountering the issue anymore (Firefox 138.0.3 and 1Password 8.10.76.34).


    Not sure of what changed.

    Thank you for the support.

allison1pw's avatar
allison1pw
New Contributor
6 months ago

This is also happening for me on Firefox for Mac. I came on here just to post the same thing. I contacted DocuSign help and they knew of the issue and were able to recommend toggling the plugin. 

Is there a timeline to address this?