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curiouspartil's avatar
curiouspartil
New Contributor
6 months ago
Solved

1Password Firefox Extension & DocuSign Application Error

We've noticed over the last few weeks that all of our users were having Application Errors when trying to log into DocuSign. We finally confirmed today after troubleshooting and talking with DocuSign...
browser extension
windows
  • A-O_S's avatar
    A-O_S
    5 months ago

    Hi,

    I am happy to report that I current am not encountering the issue anymore (Firefox 138.0.3 and 1Password 8.10.76.34).


    Not sure of what changed.

    Thank you for the support.

A-O_S's avatar
A-O_S
New Contributor
5 months ago

Just updated to version 8.10.76.34 and the issue is still not resolved.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    5 months ago

    Our developers are currently testing a fix for the issue internally. Once our initial testing is complete, the fix will be released to the beta and then the stable version. I'll continue to keep this thread updated. I'm sorry again for the disruption.

    -Dave

    • A-O_S's avatar
      A-O_S
      New Contributor
      5 months ago

      Hi,

      I am happy to report that I current am not encountering the issue anymore (Firefox 138.0.3 and 1Password 8.10.76.34).


      Not sure of what changed.

      Thank you for the support.

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        5 months ago

        A-O_S​, GaryH​, and dvelder​ 

        Thank you for letting the community know that you're no longer seeing the issue with the latest version of 1Password for Firefox. I'll pass this along to our development team internally.

        -Dave