Forum Discussion
mmcnair
3 months agoNew Contributor
1Password Firefox extension and desktop app say they are offline
In the last several weeks 1Password has has major issues on one of my computers. The Firefox Extension won't allow me to log in, it opens the desktop app. Firefox Extension version: 8.10.82.29 Desk...
1P_Dave
Moderator
3 months agoHello mmcnair​! 👋
I'm sorry that you're running into issues with 1Password on your Windows PC. As a precaution, I removed a couple of the screenshots from your post since they showed your email address and I didn't know if you wanted that exposed on the public forum.
As a start, can you make sure that you don't have any of 1Password's required ports and domains blocked by your device, security software, or your network: 1Password ports and domains
Can you also tell me if you're able to log in to your 1Password account on 1Password.com in your browser on your Windows PC? Or do you get an error message?
-Dave