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Anonymous's avatar
Anonymous
4 years ago

1password firefox extension is painfully slow

I am having a really abysmal experience running 1password in firefox on a 2019 macbook air. It takes 30+ seconds, blink the 'open 1 password' prompt in the browser, the 1password app icon up in the t...
browser extension
Anonymous's avatar
Anonymous
4 years ago

Hey @sumptersmartt ,

You definitely should not need to wait 30+ seconds for 1Password to show up/unlock.
Since you didn't provide much info about your setup, can you please answer the following:

  • Which operating system are you using? Mac? Windows? Linux?
  • What is the 1Password desktop app's version?
  • What is the 1Password extension version in your browser?
  • What is your browser's version?
  • After 1Password finally unlocks, is everything working normally? If you lock it back up, then try to unlock it immediately, do you have to wait another 30+ seconds or does it open properly?