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73Bruin's avatar
73Bruin
New Contributor
1 hour ago

Microsoft Edge Extension repeated failures

I use Microsoft Edge as my main browser.  The current browser is Version 148.0.3967.83 (Official build) (64-bit).  1Password is version 8.12.21 and is listed as being up-to-date.   Windows  11 is also up-to-date.

I am having a repeating issue where the extension fails.  This can happen even overnight when I have simply closed the lid on my laptop (like last night) and then opened it this morning.  So its not like a new version of Windows or Edge installed.  In fact I have tabs in Edge that are still open.  Other apps (e.g. Microsoft Excel and Outlook) are still open as well.  Please note, I can bring up the 1Password app but the autofill feature does not really work well with the extension in this failed state.

I have found a workaround that works, which is deleting the extension and then reinstalling it from the Microsoft store.  This is getting to be annoying, but I can deal with it.  However, my wife is not technically proficient and this is keeping her from migrating to 1Password from Lastpass.

Can you please let me know how I can resolve this problem without using this workaround.  

 

1 Reply

  • 73Bruin's avatar
    73Bruin
    New Contributor

    Please delete this at least for now.  I found that simply closing the browser and reopening it, reset the extension to a working condition.  I would have sworn that I had tried this previously without it clearing the problem.