Forum Discussion
Upgrade impact on others in my family/business?
Hi @ag_ana - 4.7.5.90 is the browser extension version shown in Firefox
It sounds like on your first install the extension did not connect to the desktop app, which is why it tried to launch our website for you to log in manually.
I did have some problems initially getting the extension to show up in Safari at all. It didn't appear in the list of extensions to enable until I followed @Kaitlyn instructions here so maybe it was related to that.
It's working now and I can't get it to do it again, so hopefully just a one-off glitch. I must say the onboarding process for both 1Password for Safari and the new 1Password 8 Early Access have been more complicated and error-prone than I've ever experienced with 1Password in 12 years of use. Hopefully it'll be smoothed out before release.
snozdop That's to be expected if you have the desktop app installed. The extension should automatically grab your accounts from the desktop app and set itself up without you having to manually sign into your accounts.
It sounds like on your first install the extension did not connect to the desktop app, which is why it tried to launch our website for you to log in manually.
If you completely quit the 1Password desktop app so that it won't run in the background, then uninstall and reinstall the extension, you might be able to reproduce it.If you add "1password.com" to the trusted sites list in Ghostery's settings, do you still encounter the issue?
1password.com itself doesn't appear to be blocked as I can access it directly.
I'll try adding it explicitly, but how do I get the** 1Password for Safari** extension back to the initial just installed state? The "Sign Out" button in the extension settings under Accounts & Vaults is disabled (it say's "Removing accounts is currently disabled when integrated with a desktop app").
Hey snozdop ,
Our extension does not connect to any analytics site, it only connects to https://my.1password.com , so I'm not sure why this is being blocked. Tried it here with Ghostery and things worked well for me, so unless you manually modified the default settings and protection of Ghostery, this shouldn't happen by default.
If you add "1password.com" to the trusted sites list in Ghostery's settings, do you still encounter the issue?