Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Former Member
3 years ago1Password for Mac 8.9.4 crash after copy
Since installing 1password 8 on an M2 MacBook Air and copying a password from 1Password for Mac 8 the app will freeze and becomes unresponsive. The app window is still visible but is unresponsive. ...
1P_Dave
Moderator
3 years agoHello @DNewmski11 and @bradical! 👋
I'm sorry to hear that you're running into trouble with the 1Password for Mac app. When you say that the app crashes do you ever receive a crash report? Or does the 1Password app always stay open but just goes into an unresponsive state?
If it's the latter then this sounds like an issue that our developers are investigating and I'd like to collect a little more information by asking for a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/134711/1password-for-mac-8-9-4-crash-after-copy
- Your forum username:
DNewmski11 [or] bradical - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
ref: dev/core/core#13788